We build narrow tools that do one job well. Right now we are not selling anything — we are trying to understand a problem properly before writing any code.
How online stores decide what to reorder, and when. Most shops outgrow the built-in tools quickly: a single low-stock threshold across a whole catalogue stops being useful somewhere past a few dozen products, and the decision quietly falls back to spreadsheets, memory, and guesswork.
We want to know what that actually looks like day to day — who makes the call, what data they wish they had in front of them, and what it costs when the call is wrong in either direction.
Then you probably left a review about an inventory app, and we are trying to learn from people who have felt the problem firsthand.
To be clear about what that email was and wasn't:
If a few questions about your restocking process sounds fine, we would genuinely value it. If not, ignoring the email is a completely reasonable response.
A real person reads this address and will answer.